You have several options for paying your HOA assessments:
Please send your assessment payments by check or money order with your account number written in the memo section.
Mail to:
Your Association Name
PO Box 98064
Phoenix, AZ 85038
These options allow flexibility, whether you prefer online or mailed payments.
What restrictions are in place for property use in my community?
Your community's Declaration of Covenants, Conditions, and Restrictions (CC&Rs) may limit property alterations, commercial use, and upkeep standards to maintain the community’s aesthetic.
How do I get approval for property modifications?
Most exterior changes require approval from the Architectural Review Committee. Submit an Architectural Review Form along with relevant plans for consideration.
What happens if I violate community guidelines?
Violations may result in fines or other actions, including legal remedies if the issue persists.
What are my payment options for assessments?
You can pay assessments via ACH, credit card, or eCheck through the Resident Portal or by mailing a check to the association’s specified address.
What happens if I pay my HOA dues late?
Late payments typically incur penalties as outlined in the Collection Policy, which may include late fees or further action for persistent non-payment.
Can I view HOA financial statements?
Yes, financial statements are available in the Resident Portal, allowing homeowners to stay informed about community expenses.
What are the rules for using community amenities?
Facilities such as pools, gyms, and clubhouses have specific guidelines regarding operating hours and guest usage. Review the Rules and Regulations document or check the Resident Portal for details.
What is the community's parking policy?
Parking rules vary, but they often restrict guest parking, enforce limits on vehicle types, and assign spaces to residents. Refer to the parking policy in the Resident Portal.
Who do I contact for questions or emergencies?
For general inquiries, contact the HOA management team via the Resident Portal or emergency contact lines outside of business hours.
How do I report a neighbor's violation?
Submit violation reports through the Resident Portal or by email, providing as much detail as possible for accurate resolution.
How do I update my contact information?
You can update contact details directly in the Resident Portal or by submitting a written request to the management team.
How often does the HOA Board meet?
HOA Board meetings are usually held quarterly. Residents can attend open sessions, and meeting times are posted on the Resident Portal.
How can I contact the Board of Directors?
The management company can facilitate communication with the Board on your behalf. Send inquiries via email for documentation purposes.
What documents are required for renters?
Renters must receive a copy of the community’s CC&Rs, rules, and regulations. Owners should submit a Tenant Registration Form to the HOA.
Are there lease term restrictions?
Most communities enforce a minimum lease term and may limit the number of rentals per year. Consult the rental policies outlined in the governing documents.
How can I access my account balance?
Log into the Resident Portal to view your account balance, payment history, and other financial details.
What is the community's pet policy?
Pet policies specify allowed types, breed, and size restrictions, as well as designated areas for pets.
How do I get a replacement gate fob or mailbox key?
Submit a request through the Resident Portal. Replacement fobs can typically be ordered online, while mailbox keys might require contacting a locksmith or the local post office.